All inquiries concerning the Keratin Perfect replacement iron program should be directed to
Cortex USA, Inc. at: Ph: 305-351-2414
Toll Free: 1-877-726-7839

Q: What is keratin?

A: Keratin is a protein that occurs naturally in skin, hair and nails. Youthful hair contains higher levels of this protein, making it smooth, plump and healthy-looking. We’ve taken natural keratin and supercharged it with our unique ReBonding Technology. This special process bonds keratin to damaged spots in the cuticle, sealing in shine and smoothness and locking out frizz-causing humidity.

Q: What is virgin hair?

A: Virgin hair has never been chemically treated, colored, bleached, straightened or relaxed.

Q: Will the KeratinPerfect system make my hair completely straight?

A: No; KeratinPerfect works with your hair’s natural texture to produce a smooth, healthy result. Ultracurly hair will become smoother, while naturally straight hair will appear shinier and healthier. Extremely coarse hair types will not become completely straight, but will see a reduction in frizz and curl. All hair types will be more manageable and easier to style after treatment.

Q: What if my hair is color-treated?

A: No problem! We suggest having color or highlights applied before the KeratinPerfect treatment. Our special keratin blend forms a seal that will lock in your color and make it pop.

Q: Will my results vary if I have highly textured hair?

A: Highly textured, coarse hair types should not expect complete straightening of the hair. These hair types will see a reduction in frizz and curl after one treatment; however, a second full treatment may be needed two weeks after the initial treatment to achieve the desired result.

Q: During the 48-hour waiting period, what should I do with my hair when I sleep?

A: Leave your hair down when sleeping. If your hair develops any kinks or impressions, apply PerfectRenew Daily Keratin Replenishing Spray, then blow-dry and flat iron as soon as possible.

Q: How long until I see results?

A: As soon as you blow-dry and flat iron your hair during ThePerfector application process, you will notice the difference in your hair’s texture and appearance. It will feel smooth and look renewed, shiny and healthy.

Q: What about styling products?

A: Using our maintenance products will ensure that keratin bonds are replenished and your hair stays smooth and shiny. The PerfectRenew Daily Keratin Replenishing Spray and PerfectRescue Intense Keratin Repair Serum contain high percentages of naturally derived keratin to keep your hair frizz-free.

Q: Can I use any shampoo and conditioner after the treatment?

A: It’s very important to use a shampoo and conditioner without sodium chloride. Our PerfectCleanse Keratin Enhanced Shampoo and PerfectSilk Keratin Enhanced Conditioner replenish keratin levels; plus, they are free of sodium chloride and sulfates to maintain your hair’s smoothness and shine. Shampoos and conditioners containing sodium chloride will strip the treatment from your hair and reduce your results. Make sure to avoid any other products containing sodium chloride. Shampoo your hair as infrequently as possible to extend your treatment results.

Q: Can a ceramic flat iron be used during the KeratinPerfect treatment application?

A: Yes, as long as the iron reaches a temperature of 430° – 450°F. We recommend the KeratinPerfect flat irons both during the treatment and for daily styling. They feature advanced digital technology and smooth-gliding titanium plates for superior straightening and smoothing.

Q: Does KeratinPerfect comply with cosmetic company guidelines?

A: KeratinPerfect has conducted rigorous testing to confirm that all of our products meet—and often exceed—the stringent chemical guidelines established internationally for cosmetic companies. Our smoothing treatment does not break the bonds of the hair. Our formulas were created with hair health in mind, so you know your hair is getting the highest quality keratin protein, and a unique blend of ingredients that make it smooth, shiny and manageable.

View testing results here.

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